Frequently Asked Questions
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You may submit an unlimited number of projects which will build up a queue. Your video editor, managed by a project manager, will power through these projects within the daily editing hours you purchased. You may also request as many revisions as you want — we won’t stop tweaking until you’re 110% satisfied.
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The honest answer is that there’s no exact answer. It depends on a few factors such as the overall project complexity, your purchased tier, and the number of requested revisions to name a few.
What we can guarantee is that your dedicated team of creatives will collaborate together to give you your money’s worth — or actually even more!
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For sure! But there are other factors that affect the turnaround time such as:
- total file size that needs to be downloaded
- overall project complexity
- project brief clarity
- number of exports needed
- target running time per export
- your purchased tierOnce you’ve submitted the project brief form, we’ll let you know right away when to expect the first draft — but usually just within 24-48 hours.
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Our platform is complete with a time-tracking feature that provides clear transparency on the number of hours your editor spends working on a project. This way, even when you’re not spending hundreds of hours on the project, you can still stay on top of it.
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You get a dedicated team of creatives including a Video Editor, Creative Director, and Project Manager. They will all work together to deliver outputs that meet your brand guide, editing style, and personal preferences. You get the redundancy and reliability of an agency versus working with a freelancer.
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On the slim chance you don’t fit with your editor, then don’t panic. We’ll keep connecting you to our excellent talents until you find your perfect match!
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Our editors go through a carefully crafted screening process to ensure that each one of them has the skills, experience, and work ethic that align with Neu Breed’s strict standards. This allows us to filter and curate the top 10% of video editors in the Philippines, ensuring that we have someone for you for any type of video you need help with. Beyond that, our editors are closely mentored by a Creative Director to hone their craft and challenge them to continuously add value to your projects.
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We can work on any type of video except for animation-heavy projects. However, in order for us to maximize your subscription and deliver a sufficient output within 1-2 business days, our favorite videos to edit are talking head videos such as sit-down vlogs, online courses, podcasts, and other similar forms of content.
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Of course! However, your video editor will work on your queued projects one at a time and only within the daily editing hours you purchased. This streamlined process ensures quality editing for each project.
If you need multiple videos done simultaneously, we suggest purchasing additional editors for each client/brand. This way, there will be more than one editor working on your projects in the queue. As a bonus, all your subsequent accounts come with a recurring discount of 20%.
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We care about our clients getting their money’s worth no matter what tier they purchase. Our most affordable Premium Tier only has four (4) clients sharing an editor.
Need even more dedication to your projects? Clients under the Professional Tier get to share their editor with just another client, while Elite Tier clients get an editor all to themselves!
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Make the most out of your subscription by submitting projects in advance. Building a queue allows your editor to prepare ahead of time, and if there’s still time left for the day, we can automatically start working on the next project lined up. This way, you can stay as hands-off as possible and focus on other things that require your attention.
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Our team of creatives works on a GMT+8 timezone from 9:00 AM to 6:00 PM, Monday through Friday. We are your reliable partners who happily work on your videos while you sleep, ensuring that you have awesome content waiting for you in the morning!
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Not at all! Neu Breed was designed to foster creative excellence. We help incredibly talented and diligent local creatives hone their craft and reach the global spotlight.
At Neu Breed, we made a promise to take care of our partner video editors. We make sure that they’re properly recognized for their talents, that they get paid for what they worked hard for, and that they continue to evolve as they work with us.
And as our partners, they bring that same commitment to you — our clients. We commit ourselves to always find ways to add value to every project we’re fortunate enough to become a part of.
And this commitment, both to our editors and clients, is what drives us to serve our purpose of why we’re here in the first place.